Carglass® quality policy

It is a fundamental policy of CARGLASS® to apply quality standards both to the services and products it offers and to the way it operates.

This policy is implemented by the development and implementation of a Quality Management System in accordance with the requirements of ELOT EN ISO 9001:2015 and the commonly accepted business practices, covering the entire range of the company's activities and its relations with its customers and the rest stakeholders.

The primary purpose of CARGLASS® is for the crystals it markets, replaces or repairs to be in accordance with the quality requirements of its customers combined with prompt and rapid service.

The Management of CARGLASS® is committed to:

  • to secure all the resources necessary to achieve its goal and improve the Quality Management System
  • to comply with applicable requirements regarding its operations, products, and services

The Quality Manager has clear authority and organizational freedom to identify quality problems, introduce, recommend, or offer solutions and confirm the implementation of these solutions.